Privacy Policy

Effective Date: January 2, 2026

Grain Tools & Grit (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://graintoolsandgrit.com (the “Site”).

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Who We Are

Our website address is:
https://graintoolsandgrit.com

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Email: [email protected]

2. Information We Collect

a) Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment-related details (processed securely by third parties)
  • Account information (if you create an account)
  • Communications you send to us (e.g., contact forms or emails)

b) Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Referring URLs
  • Cookies and similar technologies

This information is used for site functionality, security, analytics, and performance improvement.

3. Payments

We use Stripe to process payments.
Payment information (such as credit card numbers) is not stored on our servers and is handled securely by Stripe in accordance with their privacy and security standards.

You can review Stripe’s privacy policy here:
https://stripe.com/privacy

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable core site functionality
  • Remember user preferences
  • Improve performance and user experience
  • Support analytics and security

Types of cookies used may include:

  • Session cookies
  • Login and authentication cookies
  • Preference cookies
  • Analytics cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

5. Comments & User Content

If you leave comments on the Site:

  • We collect the data shown in the comment form
  • Your IP address and browser user agent may be collected for spam detection
  • An anonymized hash of your email may be shared with Gravatar (if used)

Gravatar’s privacy policy:
https://automattic.com/privacy/

6. Media Uploads

If you upload images to the Site, you should avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this data from images.

7. Embedded Content from Other WebsitesPages on this Site may include embedded content (e.g., videos, images, or articles).

Embedded content behaves as if you visited the third-party website directly. These sites may:

  • Collect data about you
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with the embedded content

We are not responsible for third-party privacy practices.

8. How We Use Your Information

We use personal information to:

  • Fulfill and manage orders
  • Process payments
  • Communicate with you
  • Provide customer support
  • Improve our products and website
  • Prevent fraud and enhance security
  • Comply with legal obligations

We collect only what is reasonably necessary for these purposes.

9. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors (e.g., Stripe)
  • Shipping and logistics providers
  • Website hosting and security providers
  • Analytics and performance tools
  • Legal or regulatory authorities when required by law

All service providers are required to protect your information and use it only for authorized purposes.

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, or security requirements

Comments and their metadata may be retained indefinitely to allow automatic approval of follow-up comments.

11. Your Rights (Canada / Ontario)

Under PIPEDA, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of personal data (subject to legal obligations)
  • Withdraw consent where applicable

To make a request, contact us using the information above.

12. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet is completely secure.

13. Where Your Data Is Processed

Your information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate. In such cases, data is protected using contractual and legal safeguards consistent with Canadian privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

Your continued use of the Site after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding your personal information, contact:

Grain Tools & Grit
Email: [email protected]
Website: https://graintoolsandgrit.com